Respect at Work Statement

Our Commitment

Customs Clearance Limited is committed to providing a safe, respectful, and inclusive working environment where everyone is treated with dignity.

Zero-Tolerance Approach

We take a zero-tolerance approach to harassment including sexual harassment, bullying, discrimination, and victimisation of any kind.

Who This Applies To

This statement applies to how our employees, contractors, and agency workers are treated by colleagues, clients, suppliers, visitors, and anyone else we interact with through our work.

Our Legal Duty

In line with UK legislation, we take proactive steps to prevent harassment and inappropriate behaviour, and we expect the same standards of conduct from those working with or on behalf of our business.

Third-Party Conduct

We take all reasonable steps to prevent our staff being harassed by customers, clients, suppliers, visitors, or any other third party, and will take appropriate action wherever standards are not met.

Raising a Concern

Any concerns raised will be taken seriously and addressed promptly and fairly.

Concerns can be raised with us at compliance@ccllhr.com, or through your usual contact at CCL.

For serious concerns, such as suspected misconduct, crime, or breaches of law, our Safecall whistleblowing channel is also available.