Customs Clearance Ltd was set up in 1999 to handle gateway customs clearance and delivery for businesses including global mailing, couriers, distribution businesses and freight forwarders – in fact anyone moving shipments by air, sea or road.

CCL is an independent and neutral 3PL (Third Party Logistic) service provider and customs clearance specialist. Our freight forwarding clients can access CCL’s specialist service without fear of competition. We think creatively, using our experience to tailor services to meet specific needs. We handle high volumes, enabling us to provide a cost-effective service, giving our clients a competitive edge.

Based at Hatton Cross, next to London Heathrow Airport, our dedicated team members have over 50 years’ freight forwarding, courier and customs experience between them. Our aim is to deliver reliable, accurate, consistent and professional services to our clients.

Your experts in customs clearance, compliance and ecommerce logistics

Professional and friendly service

Our staff are friendly and knowledgeable and are always on hand and willing to guide you through the best way to get your goods from A to B, even if that be via Z.


14,000 sq ft warehouse

Purpose built warehouse space with large entry and 24 hour operation.

Purpose built office space

Fit for purpose, modern, stylish in a secure industrial estate.

Adjacent to London Heathrow

For fast turnaround from touchdown to final mile delivery.

Meet The CCL Top Team

Rudee Bertie
Rudee BertieDirector
CEO of gateway logistics specialist, CCL, Rudee Bertie has worked in freight forwarding, air cargo and customs brokerage for over 30 years. In that time, he has acquired an extensive knowledge of the complex business of customs clearance, compliance and global import/export. As Market Leader in Gateway Logistics for over 16 years, CCL has established itself not only as a service provider, but as a trusted advisor and consultant on all matters relating to customs clearance, compliance and global logistics.

Rudee is a familiar face at industry events across the globe, a regular conference speaker and a recognised expert in cross-border trading for both eCommerce and general freight.

Brian Kelly
Brian KellyDirector
Co-founder and joint Managing Director of CCL, Brian Kelly also boasts a 30-year track record in freight forwarding and customs clearance and is a specialist in all aspects of global transportation, logistics and supply chain management. Brian has personally witnessed how the creation of the EU has changed the logistics landscape, making it easier for countries such as China and the US to import into Europe. Now with Brexit on the horizon, things are set to change again.

Brian notes, “The day-to-day unpredictability of the sector makes it hard to walk away from. This has never been a straightforward 9-5 environment and it never will be. The latest developments of Singles day and Black Friday are testament to the ever-changing nature of the industry. Our aim now is to keep one step ahead and be ready to adapt for what comes next”.

Neo Kong
Neo Kong Director of Sales
Neo Kong is CCL’s Business Development Director, leading teams in the UK and Shanghai, China. His role involves building relationships with traders across the Far East and managing large-scale logistics projects for CCL’s global blue chip clients. He also regularly trains Chinese Customs officials on the impact of eCommerce logistics on traditional freight forwarding. Neo holds the status of Chartered Practitioner with the Chartered Institute of Public Relations.
Jason Li
Jason LiBusiness Development Manager
Jason is responsible for establishing business with customers across the globe, with a particular focus on Europe and Asia. He develops bespoke e-commerce logistics solutions for customers who import into the EU via the UK, and those who export from the UK. If you have a question about cross-border e-commerce shipping, customs regulations or rates, Jason is likely to be your first point of contact at CCL.
Snow Bai
Snow BaiAssistant Manager
Snow is responsible for maintaining and developing relationships with customers across the globe, and helping them to grow their general and eCommerce businesses on their selected routes. Her role also involves developing bespoke eCommerce logistics solutions for customers seeking to move their goods into the EU via the UK, and those who export from the UK.
Alicia Chen
Alicia ChenBusiness Dev / Head of Asia Pacific
With her solid knowledge of logistics and supply chain gained through her MBA major in Supply Chain Management in the USA, together with years of experience in the field, Alicia takes the lead in consultancy/business development in CCL’s business. Based in Shanghai, China, there is no time difference to overcome when responding to clients based in the Asia Pacific area.
Qi Zhou
Qi ZhouBusiness Dev Associate / Asia Pacific
Key responsibilities include assisting in the full range of daily business tasks, including shipment follow-up and communications both with clients and within the CCL organisation.
Mark Grundy
Mark GrundyGroup IT Director
Mark has been with CCL for 8 years and as Head IT, he is responsible for the day-to-day servicing of all the technology used in the smooth running of the group of companies. There are several systems that have to be integrated and are mission critical to the operations of CCL. To ensure efficiency and reliability all systems must work seamlessly together. Mark has become expert in the logistics software implementation and maintenance and is now the go to person for the whole group.
Tatiana Chepak, FCCA
Tatiana Chepak, FCCAFinancial Controller
Tatiana is responsible for the financial management reporting and control for CCL.

Tatiana’s favourite English proverb is “A cat in gloves catches no mice”

She loves her work, fitness, paintings. Tatiana also enjoys travel and Russian literature and is dreaming of someday finding the same level tennis partner.

Caroline Wang
Caroline Wang Business Development
Caroline takes care of customers enquiries and monitoring customer’s shipments to keep CCL’s service standards at a high level and maintain and enhance our customer experience and satisfaction. Any queries regarding shipments, Caroline is the go to person.

We are global, and help clients across the world

Digital technology is central to all that we do at CCL.

Digital is the future and CCL will always be at the forefront of new technology in the global logistics sector.

Digital Payment System

CC Collect is an online digital payment system designed for a global client base.

Learn More

CC Collect Mobile App

CC Collect mobile app designed for IOS and Android mobile operating systems.

Learn More

 Managed IT System

Bespoke logistics IT infrastructure based on tried and tested technology.

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