Cross-Border Customs Clearance

Your gateway to eCommerce logistics
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Introduction to Cross-Border Customs Clearance service

We have restructured our services to focus on eCommerce and have invested in supporting technological solutions.

Consumers have ever higher expectations of the cross-border online shopping experience and the cross-border eCommerce logistics experience. CCL has restructured around eCommerce and invested in supporting technology solutions. It has opened up a wealth of eCommerce opportunities to traditional freight forwarders, consolidators, mail handlers and eRetailers.

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Consumers now have higher expectations for their cross-border online shopping and eCommerce logistics experiences. CCL has adapted to this trend by restructuring our services around eCommerce and investing in the necessary technological solutions.

This has opened a wealth of eCommerce opportunities for traditional freight forwarders, consolidators, mail handlers, and eRetailers.

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Amazon FBA

CCL is one of the market leaders offering specialised gateway logistics solutions via air, sea, road, and railway for goods imported into the UK to be delivered into Amazon FBA warehouses across the country. Our customers range from cross-border logistics companies to Amazon sellers and suppliers. Empowered by our digitalised system, we offer customs clearance and delivery services while providing full tracking information to our customers.

Based near London Heathrow Airport, our ETSF facility handles hundreds, and sometimes thousands, of FBA boxes on a daily basis for our clients. We dispatch them through our distribution partners the same day for final mile delivery to the Amazon FBA centers within the UK. Additionally, we have our own CARP account, which allows us to make delivery bookings directly with Amazon. This means we won't hassle you for a delivery booking, and all we'll require is the Amazon ID number and FBA number.

At CCL,  we have experience dealing with HMRC in regards to goods that are under investigation. We understand HMRC's customs expectations and the type of inquiries they may have regarding inspected goods.

Testimonials

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“ 不知不觉又过了一年,细数我们合作已有7年,即将迎来第8年,感谢一直以来的支持和帮助,正是彼此之间的相互扶持,才能在这几年披荆斩棘,让我们的公司越来越好,你们总能在危急关头给与我们最宝贵建议,在遇到问题时妥善处理,在危机关头给与我们最大的支持,你们对于我们的疑惑总是由浅入深的给与我们讲解,让我们能够快速成长!在次我代表格皇对你们说声谢谢了,也辛苦了,愿2023年我们继续密切合作,勇攀新的高峰! ”

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During the cooperation between CLIPOP and CCL for the past 3 years, we have seen professional customs clearance and operation services, great guidance and suggestions provided by CCL. CCL team has cleared many obstacles for us with a professional, patient and excellence working attitude. They helped our market extension in cross border eCommerce by laying a good foundation for logistics. With their cooperations, the customer experience has been improving significantly which contributed to the rising of the e-commerce sales since then. The achievements of CLIPOP in the UK and even Europe are inseparable from the supports of CCL team. I wish CLIPOP and CCL can work together to become the industry leader.

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B2C

As cross-border experts, our highly trained and experienced consultants can recommend the optimum global routes for your sold items. Utilising our digitalised system, we offer data-driven customs clearance at our own ETSF, compliance checks, HS code classification, bespoke reporting, and reverse logistics for B2C shipments imported into or exported out of the UK.

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CCL is our long-term partnership. The team in CCL is professional, proactive and responsible, offering the high-quality service in B2C customs clearance and delivery timely in CCL's warehouse to last mile provider like Yodel and Royal Mail. We trust it is a good choice to go with CCL to run our business processes effectively, and to improve our customer service.

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CCL has been a hugely integral partner for SEKO’s emerging e-commerce business into the UK for the last 5years.CCL’s level of service, professionalism and efficiency are a perfect fit and extension of our business, we very much enjoy working with CCL.CCL’s performance has always been Best-In-Class and consistent KPI’s further demonstrate this, we look forward to continuing our partnership with the team.

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DDU (DAP)

For importing B2C shipments, we also provide DDU (DAP) service via Customs ePay, our in-house developed payment collection system, which offers an exclusive solution for our customers when shipping high-value goods. Meanwhile, we collaborate with UK carriers such as Royal Mail, DPD, Evri, and Yodel to offer the most suitable last-mile delivery solutions to our customers, ranging from start-ups to large multinational companies.

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Logistics is created by people and partners, and for us as a postal operator, cooperation with a partner like CCL is invaluable. Quick contact, assistance in solving problems, experience and flexibility are the attributes that define CCL. Thanks to this, our Partners, i.e. online stores, can efficiently and quickly fulfil their customers' orders to the UK. We fully recommend. Global24 team.

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Global24 Team
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CCL can also handle custom clearance and logistics for all types of UK imports, whether you have sea freight/ air freight/ road freight and rail freight containers from the rest of the world. CCL is experienced in handling export from the UK to European and other countries. As an approved agent by BIFA and IATA, we have established strong partnership with the most reliable agents all over the world to offer the best shipping solution to you. Goods we’ve handled range from high end furniture and kitchen accessories, electronic equipment, to cosmetics and fragrance.

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Shanghai Gehuang Express Co. LTD
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As an approved agent by BIFA and IATA, we have established strong partnership with the most reliable agents all over the world to offer the best shipping solution to you. Goods we’ve handled range from high end furniture and kitchen accessories, electronic equipment, to cosmetics and fragrance. CCL can also handle custom clearance and logistics for all types of UK imports, whether you have sea freight/ air freight/ road freight and rail freight containers from the rest of the world. CCL is experienced in handling export from the UK to European and other countries.

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Introduction to Cross-Border
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Freight forwarding: Air Freight / Sea Freight / Road Freight / Rail Freight

CCL can handle customs clearance and logistics for all types of UK imports, whether it's sea freight containers, airfreight, road freight, or rail freight from anywhere in the world. Additionally, CCL is experienced in handling exports from the UK to European and other countries. As an approved agent by BIFA and IATA, we have established strong partnerships with the most reliable agents all over the world to offer you the best shipping solutions. We've handled a variety of goods ranging from high-end furniture and kitchen accessories to electronic equipment, cosmetics, and fragrance.

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Logistics is created by people and partners, and for us as a postal operator, cooperation with a partner like CCL is invaluable. Quick contact, assistance in solving problems, experience and flexibility are the attributes that define CCL. Thanks to this, our Partners, i.e. online stores, can efficiently and quickly fulfil their customers' orders to the UK. We fully recommend.

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Returns and Duty Drawbacks

Considering the challenges our clients come across in reverse logistics, we offer the value-added service of cross-border returns and duty drawbacks. This means you can use CCL's warehouse as your return address, and you have the additional benefit of recovering the VAT and duty paid at import from HMRC.

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For part of our flows into the UK we have been working with CCL for a number of years now and they prove to be very flexible and committed to providing practical solutions for all customs requirements. Their knowledge and network, also linking up with partners on the EU side, is very helpful.

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CCL IT Solutions

With the digital trend in the industry, more and more logistics companies have turned to tailored IT systems for productivity improvement. CCL has the ability to design a bespoke Enterprise Management System (EMS) for your organisation while offering consultancy for gateway logistics. In the past, we have successfully developed customised EMS systems for our partners in Europe and North America.

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